Miro Smart Meetings
/ CLIENT /
Miro
/ COUNTRY /
Netherlands
/ INDUSTRY /
Productivity
/ SErvices /
New feature
/ RESearch /
Understanding the customer
We deconstructed the whole workshop experience down to the smallest detail. We assessed the most critical points in the journey to focus on resolving them first. We heavily involved stakeholders in the process and documented our research in a Job Map.
/ RESearch /
Top customer needs
Before
Simplify creating an agenda
Make it easier for newbies to use Miro the first time
During
Decrease amount of questions regarding workshop content
Maximize participants' contribution
Minimize distractions for the participants
Support with facilitating the group
After
Remove confusion about the next steps
Make certain that content won't get altered
Make sure action points are not forgotten
Iterating to achieve the perfect design
/ RESearch /
Setting up the agenda
(Facilitator)
Conducting workshop
(Facilitator)
Workshopping
(Participant)
Break time
(Participant)
/ Get started /
Let's Launch Your Journey
We are providing consultations, for free. Get advice on customer activation, onboarding design, reducing product complexity or growth experiments.
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